refunds or returns
The Hemp Spa offers a 14 Day Refund or Return Policy on all skincare products. In order to receive a full refund on a product, it must be unopened and in the original condition you received them in. If a product has been opened, it will only be eligible for exchange or store credit. All sale items are final.
Masks are not mandatory to enter the spa. If you would like your esthetician to wear a mask during your service, please put in a request prior to your arrival by calling, texting, emailing or adding it to your appointment notes when booking your service online.
We love kids! However, it is not safe or appropriate for your infant or young child to be left unattended in our spa lobby or in our treatment room with you while you are receiving a spa service. It may possibly be a noise distration to other clients and spa atmosphere.
CHILDREN AND TEENS
Select services are available for children and teens (12-17). Young adults must be supervised by parent or guardian during any spa service.