Please allow 24 hours, or more, when canceling/rescheduling your appointment.
A 50% cancellation fee (of your service total) for any changes made with less than 24 hours notice, of the scheduled appointment, will be charged.
No shows will be charged 100% of their total scheduled appointment.
To avoid unfair delays to other clients, if you are more than 5 minutes late to a Brow Design appointment, your appointment will need to be rescheduled. Any tardiness to a facial service will still be charged the full amount of the treatment and the appointment will still end on time.
Clients under 18 years of age must be accompanied by a guardian.
The Hemp Spa does not offer refunds for any completed services.